If you have a business, you will know that your customers have a lot of inquiries. But did you know that you can turn inquiries about your business into more and more sales for your business? It is a great way to increase sales for your business. And you can do so with a great FAQ page.

As a business owner, you know that the key to a growing business is to find new customers. While it is true, there is another thing that is as important. And that is to get repeat customers. Or selling to existing customers over and over again. A study suggests that the possibility of selling to existing customers is 60-70%, while that to a new prospect is 5-20%. There are some very effective ways of getting repeat customers. Upselling and cross-selling are two of the most effective ones. Wondering what they are, why they are important, and how they can help you? Keep reading to know all of the answers.

Do you want to offer a fast and convenient shopping experience to your customers? Well, if that is the case, you are in the right place. Because here you can have your solution. And that is LazyChat’s Webview. This tool can help you provide a fast and hassle-free shopping experience to your customers. Please keep reading to know in detail.

Introduction Running a business is undoubtedly hard. As an entrepreneur, you need to focus on so many things at once, often doing everything at once. LazyChat takes some load off you and gives you a breather so that you can worry less and give some of your focus on the business growth as you should. LazyChat simplifies how you do your business. For the sake of simplicity, let’s divide your business flow into a few segments Marketing > Order Management > Delivery > Customer retention In addition, you need strong Customer Support across every stage of the flow. Let us see how LazyChat fits into each of these segments.

You know what FAQs are. You know that you can use the FAQ function to answer customer inquiries. But did you know that websites are not necessarily the only place you can add FAQ functions in? You can add FAQs to your business’s Facebook page, group, and account as well. You can also use Messenger for answering FAQs. If you are wondering how you can do so, you will have to keep reading.

While conveniences like online shopping and online reservations improve customer experiences up to a point, if the experience isn’t satisfying to the customer, it could turn them away and cause them to look elsewhere for their needs. Therefore, a proactive approach to building customer satisfaction for online businesses is like watering your seed to grow it into a beautiful, well-structured tree. Businesses should focus on improving their service quality by measuring their satisfaction and identifying areas for improvement for the proper road to success. Both customer experience and customer loyalty can be increased with great customer service. Hence, it is truly the key element to building your business. Thus, we’ve come to curate an article on how to build customer satisfaction for online business and how it can potentially improve your venture. Without any further ado, let’s start!

Problems: Are you wondering why your customers are not making repeated purchases in your online business? Why don’t you see a customer coming back more for more in your business? If you are facing this then this might not be a good sign. People continue to buy from businesses when they have built a positive relationship with them. The purchase does not come from simply the product’s likeability. Therefore there is a possibility that your customers did not have a pleasant experience with your business. Do you know customers pay more for a better customer experience? From a study by PWC, a whopping 86 percent of buyers are willing to spend more for a superior customer service experience.

Launching an online page for e-commerce can be daunting for newbies, especially when it comes to making the first few sales. Many business owners spend a lot of money on marketing when they first start out, but their efforts are often in vain because sales aren’t happening. Let’s have a look at a few strategies for making your first ten sales without breaking the bank in the process.

Are you an entrepreneur? Or maybe thinking about opening a start-up? Worried about how you will manage everything? Or maybe how you will meet the checklist without any mistake? Of course, starting an online business out of scratch might be hectic. Introducing a new business is nothing less than a war for entrepreneurs. The market is competitive and fierce. And one wrong decision might affect everything you have put at stake! But no worries, we are here to support you in your new journey with some secret professional tips that successful brands follow but will never disclose. Here, we will discuss everything in detail with a good number of extra secondary sources that will make the things further clear. So here we go, 12 pro tips you need to know about starting a business. Without much anticipation, let us jump to the point-